23754 http://careers.jurysinns.com/job-details.aspx?jobid=23754 false

Night Manager Jurys Inn Brighton Waterfront, King's Road, Brighton, Sussex, BN1 2GS

We Welcome Happy #happyistheplacetobe

We have an opportunity for you to join the Nights Team as Night Manager.

We want you to be part of a great and diverse team working together to serve our guests as they enter and leave the building, following our high standards to provide our guests with a great experience and keeping them safe whilst on the premises

What we want you to have- 
• Supervisory experience or be a strong front office or nights team member in a hotel.  Knowledge of Opera would be a distinct advantage.
• Great communication skills so you can chat to our guests providing a great welcome and departure. 
• Flexibility– to enjoy working night shifts (weekends will be included) 
• Ability to recognise what our customers want and need 
• Good people skills – to work well in a team because we want work to be fun 
• Have a genuine interest in serving customers, at night they can be very different
• Confidence with systems and taking payments, you will be completing the night audit balancing the days business.
• To be organised and able to work well under pressure at times and multi task in a fast paced environment.
• Ensure prompt resolution of customer complaints.
• Be used to working alone/ with limited small team along side you.
• To be responsible and trustworthy, you will be responsible for all of the guests in house, their safety as well as your own and the teams.

The job - 
• To supervise the activities of the Night Crew, ensuring they are aware of their responsibilities and performing duties to a high standard.
• To be familiar with the business, including arrivals, departures and special requests.
• To ensure that all customer requests and queries are responded to promptly and effectively and to keep all areas clean and tidy at all times
• To follow the company standards and procedures for guest arrivals and departures.
• To deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
• Training and motivating colleagues.
• Ensure all cash, charge, float and till procedures are carried out.
• To follow night audit procedures and generate the relevant reports for each department.
• Run the relevant back up.
• Ensure that all guests are safe and confortable.

Why come and work for us  - practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.

Some of the great benefits of working for us include:
• Varied and interesting work- no day is the same at Jurys Inn
• Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
• Having the chance to work with and around friendly people – we have a great culture with employee satisfaction at 83.3% (2016 result)
• Birthday cards every year- we celebrate everything
• The opportunity to work for a well respected brand where people development is at the heart of our culture
• Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support
• A smart Uniform
• Meals on duty 
• Monthly engagement activities- we like to have fun while working hard
• Annual Charity Event Day- we help and support our communities
• So many training courses that your brain may not be able to squeeze them all in
• Employee of the month earning you a little bonus and fame for the month. 
• Happy Rewards – earn points and claim them back on gifts that you want
• Stay at one of our hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
• 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
• Sensible benefits that could save you money -Pension Scheme, Life assurance, wellbeing support, wedding leave, childcare vouchers, Christmas savings scheme, etc

Jurys Inn Brighton Waterfront
King's Road, Brighton, Sussex, BN1 2GS

  • Job Ref JI2368
  • Branch Jurys Inn Brighton Waterfront
  • Location Brighton
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Hours per week 40
  • Posted date 11/02/2019
  • Closing date 13/03/2019

This upscale seaside hotel is 6 minutes' walk from the Royal Pavilion palace and the circa-1807 Theatre Royal. 

The warm rooms and suites offer flat-screen TVs, free Wi-Fi, and tea and coffee making facilities. Some have minifridges, air-conditioning and/or sea views. Suites add living areas; some have patios with hot tubs. There's 24-hour room service.

Amenities include an atrium bar and a weekend lounge, plus a restaurant serving contemporary cuisine. There’s also a health club (fee) with an indoor pool, a gym, a sauna and a spa, plus 9 meeting rooms and paid parking.