30806 http://careers.jurysinns.com/job-details.aspx?jobid=30806 false

Food and Beverage Supervisor Jurys Inn Cheltenham, Gloucester Rd, Cheltenham, Gloucestershire, GL51 0TS

We Welcome Happy #happyistheplacetobe

At Jurys Inn, we are recruiting for a Supervisor role to join our great team in the bar and restaurant and meeting&events areas. We are looking for an enthusiastic, genuine and friendly person who really enjoys working in hotels and wants to provide great hospitality to our guests, contributing to them having a Happy stay with us.

As Food and Beverage Supervisor

We want you to be part of a great and diverse team working together to provide great hospitality and products to our guests in the restaurant, bar or conference departments. We set high standards for ourselves so that we can surprise and delight our customers and deliver a great experience.

What we want you to have-
• Supervisory experience or be a strong Restaurant / Bar team member looking to take on additional responsibility
• Great communication skills so you can chat to our guests and of course the team
• Flexiblility – to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends as well as mornings, or evenings (no split-shifts here)
• The ability to recognise what our customers want and need and be able to provide it
• Good people skills – to work well in a team - we want work to be fun for all of our employees
• Have a genuine interest in providing hospitality to our customers
• Confidence with systems and taking payments
• To be able to work well under pressure at times and multi task in a fast paced environment
• Ensure prompt resolution of customer complaints

The job -
• To supervise the activities of the Food and Beverage Crew, ensuring they are aware of their responsibilities and performing duties to a high standard
• To be familiar with the days business, restaurant and conference bookings so that you can prepare the team, the department and be ready for action
• To serve food and drinks and give excellent customer service, being a role model to the team demonstrating great hospitality
• To have a visible presence within the hotel to ensure that all customer requests and queries are responded to promptly and effectively and to keep all areas clean and tidy at all times
• To deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times
• Training and motivating Team members.
• Ensuring all cash, charge, float and till procedures are carried out correctly.

Why come and work for us – to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.

Some of the great benefits of working for us include:
• Varied and interesting work- no day is the same at Jurys Inn
• Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
• Having the chance to work with and around friendly people – we have a great culture with employee satisfaction
• Birthday cards every year- we celebrate everything
• The opportunity to work for a well respected brand where people development is at the heart of our culture
• Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support
• A smart Uniform
• Meals on duty
• Monthly engagement activities- we like to have fun while working hard
• Annual Charity Event Day- we help and support our communities
• So many training courses that your brain may not be able to squeeze them all in
• Employee of the month earning you a little bonus and fame for the month.
• Happy Rewards – earn points and claim them back on gifts that you want
• Stay at one of our hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
• 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
• Sensible benefits that could save you money -Pension Scheme, Life assurance, wellbeing support, wedding leave, childcare vouchers, etc

Jurys Inn Cheltenham
Gloucester Rd, Cheltenham, Gloucestershire, GL51 0TS

  • Job Ref JI3415
  • Branch Jurys Inn Cheltenham
  • Location Cheltenham
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Hours per week 40
  • Posted date 15/05/2019
  • Closing date 17/06/2019

In a woodsy roadside setting, this relaxed hotel is 4 miles from Cheltenham Racecourse and 8 miles from 11th-century Gloucester Cathedral. 

Colourful, modern rooms come with flat-screen TVs, free Wi-Fi, and tea and coffeemaking equipment. Suites add sitting areas. Family rooms and room service are available.

Amenities include an airy restaurant and a clubby bar offering light fare. There's also a patio with seating, plus a wellness centre with an indoor pool, a gym and a sauna. Meeting facilities are available.

About Jurys Inn

We've come a long way since we opened our first hotel in 1993: now Jurys Inn has sites across the UK, Ireland and the Czech Republic, plus we have 4,000 people! We are part of the Fattal Group which has hotels across the EU - Israel, Germany, Spain & Italy to name but a few. We won Best Small Hotel Group at the 2018 Business Travel Awards - and we've got exciting plans for the future. We're investing in new systems to make working and staying here even better, and with strategies for progress, your career can grow along with our business

As an employer of choice, we put a big emphasis on career development and as a rule we recruit our operations team members for personality rather than experience - it is all about you and how you interact with others, how you can demonstrate our values which are to be:

Consistent, Friendly, Genuine, Positive and Willing

We believe in developing our people and growing our management teams through our excellent Learning & Development programmes. 80% of our General Managers joined the business in operational roles and have progressed through the Company with the help of our great development and the opportunities that exist being a multi-site and growing business.

What is life like in Jurys Inn & Leonardo Hotels UK and Ireland?

Our hotels are busy environments with lots of guests passing through each day.  All roles within Jurys Inn & Leonardo UK and Ireland offer customer interaction, a great deal of variety and a fun & friendly working environment.
We strive to make Jurys Inn & Leonardo Hotels UK and Ireland, a great place to work and we get all our teams involved in engagement activities such as summer BBQ’s, the annual charity challenge, monthly birthday celebrations, fun Fridays and much, much more.

We think it is a great place to work and so do our teams throughout Jurys Inn & Leonardo Hotels UK and Ireland... making us an employer of choice.

Our Vision & Values

Our vision is very simply, we aim to exceed our guests’ expectations by delivering outstanding results through exceptional people.