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Food and Beverage Manager Jurys Inn Cork, Jurys Inn Cork, Anderson's Quay, Cork, County Cork, T12 DCR9 

We Welcome Happy #happyistheplacetobe
Jurys Inn Cork

We have a great opportunity for a Food and Beverage Manager to join the group at Jurys Inn.

We want you to lead a brilliant and diverse team to deliver excellence to our valued customers across our amazing hotel.

Experience we expect -
• Department Manager or exceptional Duty Manager looking for their first HOD role
• Background in branded hotels or restaurants is preferred – so you will understand how we work and settle in quickly
• Excellent Customer service skills, standards driven, good organisational skills
• To be able to make decisions in a fast paced environment and to enjoy it
• To be great at up-selling – anticipating customer needs as well as improving the bottom line
• To be able to manage the team and resources available to ensure that the departments are equipped for service via cost controls, stock monitoring and good rota management
• To be able to communicate to and motivate your team providing day to day leadership and direction
• Be able to use computer systems – we use Opera, SAP and Micros. (for the occasional time you do get a desk)

Your responsibilities will be:
• Manage the daily operations of the Food and Beverage Department.
• To be out and about in the hotel, managing the day to day operation and ensuring exceptional guest service at peak times.
• To plan and ensure the hotel is ready for the days business – preparing for the morning meeting and sharing information with the team
• To ensure customer satisfaction through establishing and maintaining quality control standards for products & services offered to the customers. They will be checked by our mystery guest.
• Ensure the control of costs and productivity.
• Keeping the team up to date about departmental, hotel and company activities through daily communications
• Develop sales plan in line with annual budget, maximising sales through up selling, using incentives and promotions.
• Ensure prompt resolution of customer complaints and keep a close eye on customer feedback through Trip Advisor and other sites, taking on board feedback and making recommendations for changes.
• To lead and develop an energetic workforce, with involvement in recruitment, learning and development, team engagement initiatives and all other people management responsibilities.

Why come and work for us
• Varied and interesting work- no day is the same at Jurys Inn
• Great development opportunities – over 75% of our General Managers have been internally promoted – we run an Accelerate programme to help Managers become Deputy Managers and have an Insights programme for Team members who want to become Managers – we really care about developing people
• Having the chance to work with and around friendly people – we have a great culture with employee satisfaction at 83.3% (2016 result)
• Training run by experts to support your needs
• Great systems and central support – revenue, sales, finance and HR are areas that you can really get the opportunity to learn at Jurys Inn
• Sensible benefits -Pension Scheme, Life assurance, wellbeing support, wedding leave, Christmas savings scheme, Bike to work etc
• Earn up to £1000 for recommending a friend to work for us
• Birthday cards every year- we celebrate everything
• The opportunity to work for a well respected brand where people development is at the heart of our culture
• Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support.

Jurys Inn Cork
Jurys Inn Cork, Anderson's Quay, Cork, County Cork, T12 DCR9 

  • Job Ref JI2253
  • Branch Jurys Inn Cork
  • Location Jurys Inn Cork, Cork
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Posted date 06/12/2018
  • Closing date 22/12/2018

About Jurys Inn Cork

Overlooking the River Lee, this informal hotel in a redbrick building is a 9-minute walk from Cork Kent Train Station and an 11-minute walk from the food stalls at the English Market.
Featuring dark wood furnishings, the warmly decorated rooms come with free Wi-Fi, flat-screen TVs, and tea and coffeemaking equipment. Upgraded quarters include sofabeds. Room service is available.
Breakfast is offered for a fee. There's also an unfussy restaurant that has a bar.

About Jurys Inn

As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality rather than experience – it is all about how you interact with others, how you can demonstrate our values which are to be.

Consistent, Friendly, Genuine, Positive and Willing
We believe in developing our people and growing our management teams through our excellent Learning & Development programmes. 93% of our General Managers joined the business in operational roles and have progressed through the Company with the help of our great development and the opportunities that exist being a multi-site and growing business.

What is life like in Jurys Inn?
Our hotels are busy environments with lots of guests passing through each day. As a business, we have 7380 bedrooms which means we could have in excess of 15,000 people staying over every night! That is a lot of people to be responsible for! All roles within Jurys Inn offer customer interaction, a great deal of variety and a fun & friendly working environment.
We strive to make Jurys Inn a great place to work and we get all our employees involved in engagement activities such as summer BBQ’s, the annual charity challenge, monthly birthday celebrations, fun Fridays and much much more.
We think it is a great place to work and Investors in People and the Leadership Factor, who complete our annual engagement survey, agree with us. We have been accredited with Gold Standard Investors in People. This is a testament to the dedication and engagement of our people in making Jurys Inn an employer of choice.

Our Vision & Values
Our vision is very simply, we aim to exceed our guests’ expectations by delivering outstanding results through exceptional people.
How do we do that? Well by employing people who display the following values: