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Leonardo Royal Hotel London Tower Bridge

Cluster AV Support Technician

Leonardo Royal Hotel London Tower Bridge, 45 Prescot Street, London (East), London, E1 8GP
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Leonardo Hotels UK are looking for an enthusiastic, genuine,  and friendly person who wants to contribute to our guests having a memorable stay with us.

We have an opportunity for you to join the Team as an AV Support Technician

We want you to be part of a great diverse team working together to ensure our guests have a great experience and stay.  

Job Purpose:

To provide AV and technical support where required to all clients facilitating the hotel.

What you can expect:

  • To service all AV requirements as requested by clients through the hotel events team
  • To offer technical support to the venue's AV Manager and Events team.
  • Ensuring that all kit is set up neatly and to a high standard.
  • Assist with support for multi-media broadcasting
  • Quick response to emergency/ad-hoc requests
  • Assist where possible with IT related enquiries during supports. Escalate issues if required.
  • To keep an on-going stock check of equipment stored on site.
  • To work with the hotel's operation staff to ensure each room has correctly set up AV equipment.
  • To operate events as and when needed

What we expect from you:

  • To be hard working and enthusiastic
  • To have hands on knowledge of technical equipment: (this can be with computers and we will train you to mix a sound desk)
  • Knowledge and experience of the hotel conference industry (this is not essential however would be benefifical)
  • Customer service skills
  • To be a good team player
  • To have good attention to detail and take pride in your own work
  • Good communication & time management skills
  • Be Computer Literate - Good working knowledge of Microsoft Office applications including Excel / Word / Outlook and Powerpoint

Why come and work for us – to receive practical training, development and progression within a dynamic and rapidly expanding company. If you want a career in Hospitality then look no further, we have great programs to support your development towards a long and successful career.

Some of the great benefits of working for us include:

  • Varied and interesting work-  no day is the same at Leonardo Hotels UK
  • Flexible working hours- shift working is what we do but not split shifts – we want you to have a work-life balance too
  • Having the chance to work with and around friendly people – we have a great culture with employee satisfaction at 82% (2017 result)
  • Birthday cards every year- we celebrate everything
  • The opportunity to work for a well respected brand where people development is at the heart of our culture
  • Lots of locations in the UK and Ireland which mean that if you want to develop or just fancy a change of scene, we can help you to move and provide relocation support
  • A smart Uniform
  • Meals on duty
  • Monthly engagement activities- we like to have fun while working hard
  • Annual Charity Event Day- we help and support our communities
  • So many training courses that your brain may not be able to squeeze them all in
  • Employee of the month earning you a little bonus and fame for the month.
  • Leo Points – earn points and claim them back on gifts that you want
  • Stay at one of our hotels for a hugely discounted rate and get a reduced rate for friends and family if they want to stay too.
  • 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days
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Leonardo Royal Hotel London Tower Bridge 45 Prescot Street, London (East), London, E1 8GP
  • Job RefJI22646
  • BranchLeonardo Royal Hotel London Tower Bridge
  • LocationLondon (East)
  • Salary/BenefitsCompetitive Salary
  • Contract typePermanent
  • HoursFull Time
  • Hours per week40
  • Date posted27/03/2024
  • Closing date29/04/2024

About Leonardo Royal Hotel London Tower Bridge

Leonardo Royal Hotel London Tower Bridge is perfectly situated next to the iconic Tower Bridge and Tower of London, and just a short distance from top sights like Borough Market and the HMS Belfast, making it a convenient base for guests visiting London for either business or leisure.The hotel boasts 370 spacious bedrooms, some boasting sweeping views of the city and the adjacent Tower Bridge, a selection of bars and restaurants, a state-of-the-art Health and Fitness Centre with 25 metre pool, 17 meeting and events suites spread over 2 floors and Ajala Spa.

About Leonardo Hotels

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.

As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing

At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!

We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!